Reference

India Privacy Policy for Your Account

Your account details, UPI wallet activity, device signals and lobby choices are covered in this Privacy Policy, so you can open an account knowing what we collect and…

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sattamatkajico India Privacy Policy for Your Account
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy requests need a clear route, not a maze. Use the contact path that matches your concern, include your account email or mobile number, and avoid sending full card, bank or password…

Privacy email Write to our privacy desk for access, correction, deletion or consent questions. Include the account mobile number, your registered email and the privacy action you want, so we can locate the right record without extra messages.
Live chat handoff Use chat when you need to flag a privacy concern from inside your account. The chat team can record the request, mask sensitive text where needed and move it to the privacy desk for a written response.
Security alert path Contact us quickly if you think your account, payment reference or login device has been exposed. We can freeze risky activity, refresh access checks and tell you what data may need closer handling.
HANDLING CARE

Privacy Controls Around UPI Accounts

We treat privacy as an operating duty across account creation, wallet checks, cookie use, live support and retention.

Account collection

During account setup, we collect only the details needed to create access, verify contact points and apply account controls. Extra documents may be requested when identity checks or payment safety checks require them.

Payment records

UPI, Paytm, PhonePe and Google Pay payments create references, timestamps, status codes and wallet links. We use those records to reconcile deposits, assess withdrawals and answer payment queries without storing your full banking credentials.

Cookie choices

Cookies help keep your session active, remember language or region settings and spot unusual access. Where choices are available, you can change non-essential cookie use through your browser or account settings.

Security checks

We log device type, IP signals, login time and failed access attempts to protect your account. These checks help us detect takeover attempts, repeated password errors and risky payment behaviour.

Retention periods

Account, payment and support records are kept for operational, dispute, tax, fraud-control and legal needs. When a record is no longer required, we delete it, anonymise it or separate it from direct account identifiers.

Change requests

You can ask us to correct profile details, send a copy of account-linked data or assess deletion. We may refuse or delay a request where law, fraud checks or unresolved disputes require retention.

Privacy Answers for India Accounts

These answers explain the privacy choices you may have when you keep an account with us. They cover data access, payment traces, cookies, security checks and contact routes. If your request depends on local law, we will apply the rule that fits your region.

It covers account profile details, contact records, payment references, KYC documents where requested, device signals, cookie data, game activity logs and support messages linked to your account or privacy request.

We use payment references, timestamps and status data to match deposits, assess withdrawals, resolve disputes and detect misuse. We do not need your full banking password or wallet login secret for these checks.

Yes, you can request a copy through the privacy contact path. We may verify your identity first, remove data about other people and apply limits required by local law or security needs.

You can ask us to correct inaccurate account details or assess deletion. Some records may be retained where payment disputes, fraud checks, tax duties or legal requirements mean removal is not yet allowed.

Cookies and similar tools may record session status, device type, region setting, login pattern and lobby activity. We use them for account access, safety checks, service measurement and preference storage.

Payment partners, KYC vendors, fraud-control tools, hosting providers and support systems may process limited data for us. We share only what is needed for the task, contract duty or legal requirement.

Your access and eligibility depend on local law and are available where local law permits. Privacy rights can also vary by region, so we assess each request against the rule that applies to you.

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